February 17, 2016

What I Learned From My Experience With Apple’s Customer Care

I’m a Mac user—nay, a Mac lover. They’ve done an exceptional job of not only gaining customers, but creating disciples, witnesses to their products’ user-friendliness. I’m guilty of the occasional light-hearted jab at a couple of my PC-using team members. The joke always being, when they’re having issues with any of their non-Mac “devices,” that they should just get a Mac. Because Macs simply don’t have problems. The problem with that thinking–that Macs don’t have problems–is that this particular Mac user is having a problem. And that’s a problem. I remember, while reading the book Steve Jobs (can you guess what […]
February 15, 2016

Take Back Your Schedule In 3 Easy Steps

Yesterday was meant to be a day off. I try and take one day off per week, to spend time with my family. Being self-employed, it is harder than I thought it would be. Being highly ambitious, it gets even harder. First of all, in the self-employed position the lines between work and the rest of life are not clearly defined, and I often feel guilty if I’m not producing when I could be. Shouldn’t I be actively providing at ALL TIMES???  In order to combat this propensity and to carve out some time for my family, who absolutely deserve […]