February 17, 2016
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What I Learned From My Experience With Apple’s Customer Care

I’m a Mac user—nay, a Mac lover. They’ve done an exceptional job of not only gaining customers, but creating disciples, witnesses to their products’ user-friendliness. I’m guilty of the occasional light-hearted jab at a couple of my PC-using team members. The joke always being, when they’re having issues with any of their non-Mac “devices,” that they should just get a Mac. Because Macs simply don’t have problems. The problem with that thinking–that Macs don’t have problems–is that this particular Mac user is having a problem. And that’s a problem. I remember, while reading the book Steve Jobs (can you guess what […]
December 16, 2015
Not sure what to get that person on your list who is obsessed with success, with self motivation, excellence and growth? That person who everyone knows is destined for greatness? Here is a Christmas list full of items sure to thrill the ambitious entrepreneur.

My 2015 Christmas List for Awesome People

I don’t know about you, but I’m in full Christmas mode, rockin’ day in and day out to Alvin and the Chipmunks. Don’t deny it, and don’t fight it! One thing that I know to be true—and this isn’t theory, this is straight from first hand experience—is that knowledge is power. Your brain is like a shoebox: you get out what you put in. Okay, that analogy needs work, but it’s still basically true. If it weren’t for a specific book I read a while back, I may not even know what passive income is, much less be changing the financial […]
December 2, 2015
Where there is no vision, the people perish, says an ancient Biblical text. Vision is crucial to the achievement of any worthy goal, whether you're an entrepreneur or small business person, blogger or athlete, anyone aspiring to leadership needs vision for success.

Do You Have Vision?

First of all, if you’re not a sports fan, just hang in there with me for a moment, we’ll get to the point, I promise. I was watching Monday Night Football on… well, Monday night. I’m sure many of you got to watch the same circus act that I did. Somehow, the Cleveland Browns managed to snatch the game from the jaws of victory, conserving their precious culture of having no vision and borderline refusing to win. A quick summary, for those who missed it: with only a few seconds to go and the score tied up, all the Browns had […]